Many polls and surveys predicting increased holiday shopping traffic, and delivery services are preparing for what some are calling “shipageddon”. This means big business for porch pirates. Although in the state of Texas it is a felony to steal packages off front porches, not all thieves are deterred. BBB reminds consumers that there are steps which can be taken to prevent porch pirates from getting away with the goods.
“Online sales are at record highs this year, some reporting as many as seven million packages per day,” Mechele Agbayani Mills, President and CEO of BBB serving Central East Texas said. “That means porch pirates will be on the prowl more than ever.”
BBB offers the following tips to keep pesky porch pirates away from your packages:
Keep Track. Make sure you know which company is delivering your package, and save the receipt and tracking number by printing it out or saving the email.
Signature Confirmation. Request a signature confirmation upon delivery. This will prevent the delivery person from leaving the package unattended.
Delivery time. Request a time for the package to be delivered when you’re at home. If you know you won’t be home, consider having packages delivered to your employment or a trusted neighbor/friend who will be at home or have them lookout for the package and hold until you get home.
Special instructions for delivery. Ask the delivery company to leave your packages somewhere it can’t be seen from the street.
Pickup at delivery company. You may opt to pick-up the package at the delivery company. This service can be used if the package is being sent to someone else; just redirect the package to a pick-up facility closest to the recipient. The company will contact the recipient to let them know they have a delivery waiting for them.
Install home security cameras. While no one is immune, consider installing security cameras, both as a deterrent as well as to assist if you become a victim of a porch pirate.
Neighborhood package watch. It’s very important consumers to be watchful for criminals canvassing neighborhoods looking for packages left on doorsteps. Ask your neighbors to watch for deliveries and agree to secure each other’s packages. Please remember to report suspicious behavior to local law enforcement.
Delivery alerts. Many delivery companies offer – at no cost – text notification to your cell phone when a package has been delivered. Take advantage of delivery alerts and call a trusted neighbor as soon as you learn your package has arrived. Contact the store immediately if your package is not received when indicated.
Bolted lockbox. Consider purchasing a steel box that can be bolted down to any kind of surface. Insert the code into “special instruction” area for delivery and have the delivery company put the packages in the box.
For more advice on staying safe this holiday season or to share your experience with a business, go to bbb.org. To report fraudulent activity or unscrupulous business practices, call BBB at (903) 581-5704 or report it via BBB Scam Tracker.
About BBB: BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. Most BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Profiles on more than 5.3 million companies, 11,000 charity reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust. Visit bbb.org for more information. There are over 100 local, independent BBBs across the United States, Canada and Mexico, including BBB Serving Central East Texas, which was founded in 1985 and serves 19 counties.